(Last modified: January 24 , 2022)


Your privacy is important to Clawtopia Games. This Privacy Policy explains the types of information we collect, and how we collect, use, disclose, share and protect your information. Please familiarize yourself with our privacy practices and contact us at “info@claw-plus.com” if you have any questions.


This privacy policy (“Privacy Policy”) governs the data collection, processing and usage made by SHINSEI K.K. (“Company”, “we” or “us”) and our privacy practices with respect to the data we collect from individuals who access and use our website available at: https://www.claw-plus.com/ (“Visitors”) and users who have installed and are interacting with our mobile applications known as “Clawtopia” offering real live claw machine games (respectively “App” and “Users”); Each of the Visitors and Users, shall also be referred to herein as “you”.


This Privacy Policy explains what information we may collect, how such information may be used or shared with others, how we safeguard it and how each of the aforementioned individuals may exercise their rights related to their Personal Data (as such term is defined below), among others, according to the EU General Data Protection Regulation (“GDPR”) and the European Economic Area (“EEA”) and the California Consumer Privacy Act (“CCPA”) where applicable.


You are not legally required to provide us with Personal Data, however, some of the features on our website and App require you to do so pursuant to this Privacy Policy. In these cases, if you choose to withhold or delete any Personal Data requested by us, it may not be possible for you to access certain features of our website or App. If you do not agree to the terms and conditions of the Terms (as such term is defined below) please do not use or access our website or App.

This Privacy Policy constitutes an integral part of our Terms & Conditions of Use. Definitions used herein but not defined herein shall have the meaning ascribed to them in our Terms.


We may collect aggregated, non-personal non-identifiable information which may be made available or gathered via your use of our website or App (“Non-Personal Data“). We are not aware of the identity of the individual from which the Non-Personal Data is collected.

We may also collect from you, during your access or interaction with the website or your use of our App, individually identifiable information, namely information that identifies an individual or may with reasonable effort be used to identify an individual (“Personal Data” or “Personal Information” as defined under applicable law). This may include online identifiers, name, emails, etc., subject to applicable law.

If we combine Personal Data with Non-Personal Data, we will treat the combined data as Personal Data.

This includes information about the information terminal and connection environment, such as product model, operating system, communication carrier, information terminal settings, IP address, advertising ID, and other unique identifiers of the information terminal.


Generally, we use your information to provide you with an efficient and customized experience. For example, we may use information in the following ways:

  • To send important notices, such as communications about your purchases and changes to our Terms of Service and this Privacy Policy
  • To provide technical support and respond to inquiries from you
  • To send “push” notifications to your mobile device regarding the Service (for example, suggesting that you open the Service to take certain actions)
  • To send to you any physical prizes that you have requested we deliver to you
  • To provide in-game information regarding player achievements, such as leader boards
  • To prevent fraud and potentially illegal activities and enforce our Terms of Service
  • To help us to develop, deliver and improve the Service


We use cookies and other similar tracking technologies when you access the website or interact with the App we offer. This use is a standard industry-wide practice.

A "cookie" is a small piece of information that a website assigns and stores on your computer while you are viewing a website. Cookies can be used for various purposes, including allowing you to navigate between pages efficiently, as well as for statistical purposes and advertising purposes. You can find more information about cookies at: www.allaboutcookies.org and https://cookiepedia.co.uk/.

There are several types of cookies, the three main and common ones are:

  • Essential, Functionality, Operation & Security Cookies - essential for enabling user movement around the website, for the website to function properly, and for security purposes. Please note that these cookies either cannot be disabled, or if disabled, certain features of the Services may not work.
  • Analytic, Measurement & Performance Cookies - used to collect information about how users use the website (clickstream, navigation, time and date of access, etc.) in order to improve our Services and the way we offer them, as well as assessing performance of the content available in the website. We further use this information to compile reports and calculate payments in the course of relationship with our business partners which their services are displayed in our website.
  • Preference, Targeting & Advertising Cookies - used to advertise across the internet and to display relevant ads tailored to users based on the parts of the website they have (e.g., the cookie will indicate you have visited a certain webpage and will show you ads relating to that webpage).



  • Within Our Corporate Group

    We may share your personal information with our parent companies and with other companies within our corporate group. Any use by our parent company or such other parent companies will conform to this Privacy Policy.

  • With Third-Party Advertising Companies

    We will not share your personal information with third-party advertisers, advertising networks and advertising platforms (“Advertising Companies”) or their direct marketing purposes unless you provide your consent.

  • We may share certain non-personal information with Advertising Companies to develop and deliver targeted advertising in the Service and on the websites of third parties. We may also allow Advertising Companies to collect non-personal information within the Service which they may share with us, including your device location and Device Information. Advertising Companies may also collect non-personal information related to the performance of the advertisements, such as how many times an advertisement is shown, how long an advertisement is viewed, and any click-throughs of an advertisement. Advertising Companies may collect this information through the use of tracking technologies like browser cookies and web beacons.

  • Although Clawtopia Games does not provide personal information to Advertising Companies, please note that Advertising Companies may combine non-personal information they receive from us with personally-identifiable information that they may have already received or may in the future receive from other sources.

  • C. With Other Service Providers

    We use third-party payment gateways for processing payments made by you in the Service. The payment gateways will receive your credit card information, physical address and other information to verify your identity and process your payment. In addition, to help administer the Service, we may use third-party service providers, such as game developers and data analytics services. These payment gateways and service providers will have access to your information only to perform the services they have been engaged to perform for us, and they have agreed not to use it for any other purpose. They have also agreed not to disclose such information to third parties except under limited circumstances.


Our App and website are not directed nor is it intended for use by children (the phrase "child" shall mean an individual that is under the age defined by applicable law which with respect to the European Economic Area (“EEA“) is under the age of 16 and with respect to the U.S.A, under the age of 13) and we do not knowingly process a child’s information. We will discard any information that we receive from a user that is considered a "child" immediately upon our discovery that such a user shared information with us. Please contact us at: “info@claw-plus.com” if you have reason to believe that a child has shared any information with us.


We use physical, technical and administrative security measures for the services that we believe are in compliance with applicable laws and industry standards in order to prevent your information from being accessed without the proper authorization, improperly used or disclosed, unlawfully destructed or accidentally lost. It is important for you to remember however, that unfortunately, the transmission of information via the internet cannot be 100% secure. As such, although we will do our best to protect your Personal Data, we cannot guarantee the security of data transmitted via our website or our App and any transmission of your data shall be done at your own risk.